Unaccompanied minors
No request is too big. Especially when it comes to your little ones.
We believe everyone should have a safe and enjoyable in-flight experience, no matter the age. Which is why we’re here to look after our young flyers from check-in to arrival, with our Unaccompanied Minors Handling Service.
Please note that all passengers under 18 years of age must be minimally accompanied by an adult (18 years or older) at check-in.
An unaccompanied minor is any passenger aged between 5 and below 18 years old, who is not travelling with an adult on the same flight and class of travel. If your child is below 5 years of age, for their safety, we cannot allow them to travel unaccompanied. The Unaccompanied Minor Handling Service is mandatory for passengers aged 5 to below 12 years old, and optional for passengers aged between 12 and below 18 years old.
Please note that if you opt in for the Unaccompanied Minors Handling Service, it will be for the entire leg of a journey (for e.g., Melbourne to London via Singapore) and not a partial sector. Due to flight safety requirement, unaccompanied minors are not allowed to select a seat in the emergency exit row. We reserve the right to reassign your seat.
| Age of unaccompanied minor | Unaccompanied Minors handling service | How to book tickets and/or request the handling service |
|---|---|---|
| Below 5 years old | Not allowed to travel as an unaccompanied minor | |
| 5 to below 12 years old | Mandatory | To make a booking, contact LAM , then complete and submit an Unaccompanied Minors Handling Service Form. |
| 12 to below 18 years old | Optional | To book tickets and to request for the Unaccompanied Minors Handling Service, contact LAM , then complete and submit an Unaccompanied Minors Handling Service Form. Note that this service may come with a fee. |
If your child is flying on one of our partner airlines, contact the airline directly to make unaccompanied minor travel arrangements.
If you have a Scoot flight in your itinerary, please note that unaccompanied minors between 5 and 12 years oldexternal-icon-image are not accepted on Scoot flights.
Unaccompanied minors transiting in Germany
Please note that the Unaccompanied Minors Handling Service is currently not available in transit in Germany.
Customers are advised to book their flights via alternative transit points in Europe if they require handling service for passengers under the age of 18 years old.
Travel advice for France
As of 15 January 2017, authorisation to leave the country will be necessary for passengers who are below 18 years old to leave France without his or her legal parents (parents or guardians).
An accompanied or unaccompanied minor who is below 18 years old must be in possession of:
- An individual passport.
- Exit territory authorization form signed by his or her legal parents (parents or guardians).
- A photocopy of a valid identity document of the parent who have signed the exit territory authorisation form.
